Welcome to Gem and Grace by Shabana. Your privacy is important to us, and we are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party payment gateways)

Non-Personal Information

  • Browser type
  • IP address
  • Device information
  • Pages visited on our website

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Improve our website and services
  • Send updates, offers, or promotional messages (only if you opt-in)

3. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your information with:

  • Payment gateway providers (for secure transactions)
  • Shipping partners (to deliver your orders)
  • Service providers who help operate our website

All third parties are obligated to keep your information secure.

4. Cookies

Our website uses cookies to:

  • Enhance user experience
  • Remember your preferences
  • Analyze website traffic

You can disable cookies through your browser settings.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of incorrect information
  • Request deletion of your data

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Gem and Grace by Shabana
💬 WhatsApp here: +91 7305566116
📧 Email: support@gemandgrace.in
📍 Address: Chennai – 600056, Tamil Nadu, India